1 reviews | Active since Sept 2016
BAD SERVICE
I would like thank miway for prompt response and kind assistance pertaining my claim.
But i am truly not satisfied with the service provider I was referred to.
On 02/08/2022 when I took my car for assessment I told the accessor that after accident reverse sensor is malfunctioning and I was promised that it will be fixed when I took my vehicle for repairs I was told that it has been included on the quotation.
On 09/09/2022 I was called by the lady(Assessor) to come collect vehicle, I had to rush since they close at 1pm. everything happened very fast I just saw bumper has been replaced i didn't even have enough chance to peruse my vehicle and ask relevant questions the only thing the service provider did was to make me sign, pay and collect.
I was then advised that reverse sensors are not fixed so they booked auto electrician for 04/10/2022.
Went back to the 4th October I spoke to the lady (Marika) I told her that I was not happy with the service she listened to me and apologized. I was then given a date to bring my car on the 31st October and she promised to give a courtesy car for that appointment. on the 31st Marika called to re-scheduled the auto electrician appointment to 02/11/2022 since then I never heard from them.
MiWay please intervine on this issue this service provider did not climb my bumper after replacement, Did not install a mud guard on my bumper and when I collected my car was very dirty they didn't even wash it.
Am sick and tired of their lies and I want my car to be fixed properly since MiWay paid.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
As advised I visited the VAAL TRIANGLE PENAL BEATER today to show them what I was not happy with, I was told that they fixed everything properly am the one who damaged my bumper And he on by saying on my complaint I never mentioned anything about rear bumper, and why am I only complaining two months later!
Clearly this people did not recieve my full complaint in detail. He was very rude, to a point where by I requested them not to bother anymore on fixing my car.
I appreciate that you did try to resolve my matter but I
I don't want to visit that panel beater anymore so this is really not going to work for me.
kindly do refer me to your cancellation department the best way for me to resolve this is to cancel my insurance.
As advised I visited the VAAL TRIANGLE PENAL BEATER today to show them what I was not happy with, I was told that they fixed everything properly am the one who damaged my bumper And he on by saying on my complaint I never mentioned anything about rear bumper, and why am I only complaining two months later!
Clearly this people did not recieve my full complaint in detail. He was very rude, to a point where by I requested them not to bother anymore on fixing my car.
I appreciate that you did try to resolve my matter but I
I don't want to visit that panel beater anymore so this is really not going to work for me.
kindly do refer me to your cancellation department the best way for me to resolve this is to cancel my insurance.