1 reviews | Active since Jun 2016
bad service
<p>I was insured at MiWay from 11 June 2008. On the 30 June 2017 the vehicele was ****** and after recovering of the vehicle MiWay wrote the vehicle off. I phoned nearly everyday to ask about my claim as MiWay did not phone me back to assist me with this claim. Everytime I phoned and get thru, the person will tell me the form they need. And that was the way it went day by day. MiWay never phone back when I leave a message after waitng half an hour on the phone.</p> <p>The vehicle was in two incidents were the vehicle was fixed at the panelbeaters by MiWay and assessed by MiWay</p> <p>The vehicle was also inspected three time by MiWay.</p> <p>As MiWay have to pay the claim for the vehicle they now discovered that all the time the car was insured as a Toyota-Yaris T3 spirit 3 door and not as a Toyota-Yaris T3 spirit 5 door how ever the VIN nr is for a 5 door.</p> <p>MiWay now wants me to pay for the mistake by deducting money from the money for 9 years they must pay me out to get another car .</p> <p>My car was paid up and I am nearly sewenty years old and I feel this is unfair as vehicles is expensive to replace.</p> <p>I am still working and have a hire car till Tuesday....I also do not get paid if I am not at work.</p> <p> </p> <p> </p>
We apologize for any inconvenience this claim experience has caused - it is truly not our intention to make you feel undervalued. Our claims team will be in touch to clarify all queries you have and assist as best as they can. We are very proud to have loyal clients like you and we will do our best to provide the best and efficient service.
Best regards,
The MiWay Team
We apologize for any inconvenience this claim experience has caused - it is truly not our intention to make you feel undervalued. Our claims team will be in touch to clarify all queries you have and assist as best as they can. We are very proud to have loyal clients like you and we will do our best to provide the best and efficient service.
Best regards,
The MiWay Team
Thanks for taking the time to comment France!
We’ve since tried calling you, but unfortunately we were unable to reach you. We’re happy to report that the claim has since been authorised and settled. Please give us a call as soon as you have a minute.
Kind regards,
The MiWay Team
Thanks for taking the time to comment France!
We’ve since tried calling you, but unfortunately we were unable to reach you. We’re happy to report that the claim has since been authorised and settled. Please give us a call as soon as you have a minute.
Kind regards,
The MiWay Team
I am sorry to say but my phone is on 24/7 as my bussness requer the service.
I do not know how you chould not reach me. .......
I am sorry to say but my phone is on 24/7 as my bussness requer the service.
I do not know how you chould not reach me. .......
Thanks for the note France!
We’ve since been in touch with the policy holder to confirm settlement of the claim. Please give us a call should you need anything else.
Best regards,
The MiWay Team
Thanks for the note France!
We’ve since been in touch with the policy holder to confirm settlement of the claim. Please give us a call should you need anything else.
Best regards,
The MiWay Team
