NR
Nathi R
1 reviews | Active since Jun 2020
17 Jun 2020, 14:04
Bad service
just called for an assistant from one of the Rude consultant, I told her that I need assistance regarding car hire.. then she put me on hold approximately 15min.. she returned back to me and simultaneously I asked her a simple question why is she taking Soo long to get back to me.. then hanged up her telephone.. I thought she's gonna get back to me again but unfortunately she didn't... Guys I'm not going to call you back wasting my airtime for this... All I need is car hire and stop making some excuses... Currently I don't have a car I walk almost every day from ma place to work without a car...
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MiWay Insurance's replyOfficial
17 Jun 2020, 14:48Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply17 Jun 2020, 14:48
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team