TM
Tshepo M
1 reviews | Active since May 2021
08 Mar 2024, 09:51
Bad service
My way service is very poor l recently changed my bank details on their app and they failed to debit or call to confirm with me l feel like they blame clients for their failures in rendering intermediary services now they say l can only reinstate my policy in 6 months pathetic service.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
08 Mar 2024, 09:52It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Mar 2024, 09:52
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
TM
Tshepo M's updateReviewer Update
08 Mar 2024, 09:55I recommend you to my brother last week who's paying 2.4k with you but if this is the service you render I'll get him to cancel this policy failure to pay you guys was not intentional please sort this out
TM
Tshepo M's update08 Mar 2024, 09:55
Reviewer Update
I recommend you to my brother last week who's paying 2.4k with you but if this is the service you render I'll get him to cancel this policy failure to pay you guys was not intentional please sort this out