FddK
Frank de de Kock

1 reviews | Active since Apr 2013

19 Feb 2021, 12:55

Bad Review

17 February 2021 PER EMAIL : frankdk Policy Number : Dear Mr Frank We continuously strive to provide information to our clients on measures to take in order to improve their risk profile and ensure that they are correctly covered. An analysis of your claims profile was conducted following your recent claim and we noticed that the frequency in which you claim, as well as your claimed amounts in relation to your premium is higher than the average of our client base. Unfortunately, if your profile does not improve, one of the following actions could be implemented on your policy in the future: • Cancellation (A cancellation of insurance based on claims history would make it difficult to get alternative insurance) • Increased excess • Increased premium We urge you to take steps to improve your claims profile and where possible minimize the occurrence of future claims Please do not hesitate to contact us on ***(0860 mi mi mi) if you have any questions. Kind regards Greta Goosen

This is the mail send to me after my claim when i had a power surge , not my fault.

Thank you for the advice MiWay.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Feb 2021, 14:07
Official
Thank you for the feedback – we appreciate it! Your message is with the right team and someone will be in touch shortly to provide you with proper feedback and discuss your concerns.  Best regards,
The MiWay Team