Bad Experience on MiWay Insurance

Item: MiWay Insurance
Rating: 1
Author: Mbuyiseni N

Was involved in an accident on 5 January 2017 and lodged a third party claim. It turned out that the third party claim was a long process which required me to pay for storage fee while the paperwork/admin was being sorted. I then claimed from my insurance (Claim no: C811228). I paid excess and requested that the recovery process run in parallel with the repairs. Till this day I haven’t been paid my excess fee of R3 500. I’m sure they will recover their expense first before paying the customer.

Helpful (0)

Replies (2)

MiWay Insurance's replyOfficial

27 Jul 2018, 08:58

Thanks for taking the time to write to us. We will get an agent to give you a call!

Best regards,
The MiWay Team

MiWay Insurance's reply27 Jul 2018, 08:58

Official

Thanks for taking the time to write to us. We will get an agent to give you a call!

Best regards,
The MiWay Team

MiWay Insurance's replyOfficial

07 Aug 2018, 16:16

Thank you for taking the time out to write to us – we are sorry for the delays experienced on your claim. We believe that Ofentse has been in touch with you and provided feedback on the status of your excess recovery.

Please don’t hesitate to give us a call should you need any further assistance.

Best regards,
The MiWay Team

MiWay Insurance's reply07 Aug 2018, 16:16

Official

Please don’t hesitate to give us a call should you need any further assistance.

Best regards,
The MiWay Team