FC
Fatima C
1 reviews | Active since Nov 2019
06 Nov 2019, 16:06
Bad experience
Unfortunately I have been with Miway 6 years I claimed in March for my roof due to rain they said they would not cover it due to maintenance so I water proofed it so on Saturday we had rain the whole night and it rained again so I put in a claim again I sent in all invoices that I did do water proofing again they say they will not even meet me half way due to hair line cracks and I did not replace the ceiling they say new law is the roof slope must be 11 instead 9.7 I am so sadden by their service would not recommend them I also have 4 cars with them definitely changing insurance
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MiWay Insurance's replyOfficial
06 Nov 2019, 16:33We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply06 Nov 2019, 16:33
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly! Best regards,
The MiWay Team
The MiWay Team