KK
Kgadi K

1 reviews | Active since Oct 2019

02 Feb 2024, 15:26

Bad experience

I'm giving up on this insurance company. They continue to take me for a ride. My policy was updated in September 2023. My premium was said to be R1798.97, then paid 1st October, 1st November and 30th December. Now 1st February, my account was debited R2026.97. Can someone explain this, in the meantime I'm reversing it, until an explanation is given. This is ridiculous. Miway is disappointing. I'm tired. They just deduct any amount they feel like. So unprofessional. This time I'll report them to the ombudsman and Consumer Council.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Feb 2024, 15:27
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team