NC
Ntsako C
1 reviews | Active since Aug 2020
12 Apr 2022, 12:23
Bad Dishonest Service from Miway
Absolute Bad Service from Miway. When I joined the cover almost 2 years ago I was told that if I made a claim through the miway app I would get a R1000 off discount, only to make a claim through the app this year on the 4th of February and I was told that discount was promotional based which ended on the 1st of February which was very convenient for them. Also I was never told it was going to be a promotion in the first place. The consultants whom I won’t mention by name aren’t helpful at all and I had to pay the full access after I was misrepresented by the consultant into joining Miway. So I really think I should find a better honest insurance cover for my 3 vehicles.
Helpful (0)
Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
12 Apr 2022, 16:05We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply12 Apr 2022, 16:05
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
