Bad customer service, no feedback and complete client avoidance

Item: MiWay Insurance
Rating: 1
Author: Nompumelelo M

Felicia Naidoo has been assigned to be my claims representative, and unfortunately, she has not responded to any of my mails and calls. when i call in they always make an excuse of not transferring me to her. This has been by far the worst service I have ever received.

Helpful (0)

Replies (2)

MiWay Insurance's replyOfficial

29 Apr 2021, 13:16

We're sorry for keeping you waiting! Your message is with the right team and an agent will be in touch to provide you with feedback.

Best regards,
The MiWay Team

MiWay Insurance's reply29 Apr 2021, 13:16

Official

We're sorry for keeping you waiting! Your message is with the right team and an agent will be in touch to provide you with feedback.

Best regards,
The MiWay Team

Nompumelelo M's updateReviewer Update

30 Apr 2021, 08:32

You're all full of lies and you make empty promises. No one in your company has made an effort in sorting out my claim, instead you lie and make promises of giving your clients call backs.

Nompumelelo M's update30 Apr 2021, 08:32

Reviewer Update

You're all full of lies and you make empty promises. No one in your company has made an effort in sorting out my claim, instead you lie and make promises of giving your clients call backs.