1 reviews | Active since Mar 2009
Bad Customer Service / Empty Promises....
In July this year I called mi way to inquire about my “rewards” I spoke to a whole lot of people namely, Dineo, Kamogelo, Seitshiro, and lastly David. All the while these people were telling 1000 stories about my rewards which was not my error but Mi Way. David took upon himself to promising me that this was going to be sorted in September after the 21. The 21 of September came and went and I took the liberty of calling him when he had promised to call me back (which he did not) nevertheless I called on the 26th and again he promised that he was going to call me the next day (which I assumed was the 27th) but clearly I had this all wrong, to date I have had no call from David and my rewards are still not in my account. Clearly I am not regarded as valuable client despite being with you for more than 6 years!!!
Well David while you still attempting to dial my # and calculate the value of the "rewards" you can keep counting and dialing, because in me you have lost a client, First for Women has welcomed me with open arms!!!!! I shall be calling you guys just now cancelling my insurance with you!!!!!!!!!!!!!!!!!
We are so sorry for upsetting you on more than one occasion! Please accept our sincere apology for not getting things right and for any hassles we have caused you. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We are so sorry for upsetting you on more than one occasion! Please accept our sincere apology for not getting things right and for any hassles we have caused you. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that this is not the MiWay way. Thanks for giving Inno a chance to step in and assist you and please don’t hesitate to give us a call if there's anything else we can help with.
Best regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that this is not the MiWay way. Thanks for giving Inno a chance to step in and assist you and please don’t hesitate to give us a call if there's anything else we can help with.
Best regards,
The MiWay Team
