LN
Lerato N

1 reviews | Active since Oct 2021

29 Jul 2024, 12:25

Bad customer service 🙁🙁🙁.

I just had the worst customer service with one of your consultants her name is Nomfundo Gwala, I didn't get any help from her she was taking forever to reply to me. May someone who deals with the adjustment of premiums please contact me cos WOW 🥺. I am not happy with the increases and your customer service.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Jul 2024, 12:25
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team