SM
Saneliswa M
1 reviews | Active since Nov 2017
14 Feb 2025, 20:07
Bad Customer Service
After being with the insurance for nearly 5 years, I’m disappointed and frustrated by the rudeness of consultants and silence on my refund. No accountability nor compassion for a customer
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Replies (1)
MiWay Insurance's replyOfficial
14 Feb 2025, 20:31It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply14 Feb 2025, 20:31
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team