PM
Petunia M
1 reviews | Active since Mar 2022
30 Nov 2023, 08:37
Bad customer service
Poor service from mi way insurance i log a cliaim for my son's car insurance which am paying for it .the car stop moving thinking its battery however the machanic told us its ulternater which must be replaced now its three weeks we claim we are told to take ca r to diagnostic test but the car is not moving at all i call for help to tow the car i was told i will get help today am being told they can't tow it people are at work are *********** not happy at all
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
30 Nov 2023, 08:40It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply30 Nov 2023, 08:40
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team