NC
Njabulo C
1 reviews | Active since Jun 2026
03 Jun 2026, 16:19
Bad customer service
I cancelled my insurance policy, however deductions are still being made from my account. I have already requested assistance regarding a refund, but I have not received proper feedback. I was only provided with an email address to send my bank statements to chancellor, which I have done. Each time I follow up, I am promised a callback, but no one gets back to me.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
03 Jun 2026, 16:22It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Jun 2026, 16:22
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team