Bad customer service

Lehlohonola Makgatla legal advisor from Miway is the worst consultant I have ever come across. I’m battling with my excess claim almost 2 years. This year in May she told me the 3rd party agreed to pay R700 monthly and in that time I emailed her to ask a update. 8 months later for the first time she went into my profile only to see 2 payments made so far. So in this time I queried she never even bothered to check my query. Always excuses and I’m the one always making contact. So unprofessional