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xenia B

1 reviews | Active since Apr 2018

04 Apr 2018, 11:30

Bad Customer Service

Got back to me quick when asking for quote now that i have complaints i receive no response been waiting over a month and still have the nerve to bill me and then tell me my cover isnt active

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply04 Apr 2018, 11:34
Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to clarify the issue.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply06 Apr 2018, 17:35
Official

We understand your unhappiness and we need to unconditionally apologise for the wait. Thanks for giving Khulu an opportunity to fix things on the policy and please let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,