1 reviews | Active since Sept 2015
Bad customer service.
MiWay client bumped me and I claimed for third-party and submitted all required documents. I got an email that said consultant will call me within 48 hours which never happened. Therefore I called and the lady by the name of Kefilwe rudely told me that they deal with first come first serve. Worse part I am relocating in December and I have submitted even the quotation as per their request. Who will cover the cost of me bringing and taking the car to Gauteng? I thought I join Miway insurance never in a million time.
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Thank you for your note Lawrence!
Keneilwe has since been in touch. She’s explained the process of claiming against our client’s policy. Please give her a call should you need anything else in the interim.
Kind regards,
The MiWay Team
Thank you for your note Lawrence!
Keneilwe has since been in touch. She’s explained the process of claiming against our client’s policy. Please give her a call should you need anything else in the interim.
Kind regards,
The MiWay Team
In closing, we would just like to confirm that Madeleine called you to explain the process and what to expect moving forward. We urge you to give us a call should you need any further assistance.
Kind regards,
The MiWay Team
In closing, we would just like to confirm that Madeleine called you to explain the process and what to expect moving forward. We urge you to give us a call should you need any further assistance.
Kind regards,
The MiWay Team