GA
GILLIAN A

1 reviews | Active since May 2017

13 Mar 2025, 14:21

Bad Customer Service

Joined Miway based on recommendations but disappointed in the service received currently with a vehicle insurance claim. Agents are extremely condescending. Contacted Customer Care to get insight on how to lodge a complaint but was also met with rudeness by the Consultant, ***. Seems to be the general company culture.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Mar 2025, 14:21
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team