Bad Customer Service

<p>A week ago lodged a claim for my home contents i was allocated a claim number and a representative by the name of Prince Ncube. From the day my claim was put through i have not once recieved a call from miway advising that my claim is being dealth with or the process of the claim, i have tried on numerous occassions to contact Prince but i am always told he is busy and will call me back.</p> <p> </p> <p>I have spoken to numerous people from miway on the 09/12/2016 and 12/12/2016(spoke to Lebo) always telling me that the claim is being processed but cannot advise when it will be resolved and they will ask Prince to contact me.</p> <p> </p> <p>I am currently living without some major appliances in my home and is making life difficult for me.</p> <p> </p> <p>I cannot believ the service from Miway as i have been told previously that they are 1 of the best insurance companies and always resolve claims in the shortest time period but from my own experience this is not true.</p> <p> </p> <p>Till today after leaving so many calls and sending emails for Prince to get back to me i have not recieved any calls.</p> <p> I have not even recieved a courtesy call from any Miway representatives to advise me whats going on with my claim.</p> <p> </p> <p>This is terrible customer service</p> <p> </p>