kN
kenny N
1 reviews | Active since Jan 2015
21 Dec 2023, 09:14
Bad communication, won't assist.
I've been trying to get assistance from payroll since November. I've called, number isn't available, I've emailed, I don't get a reply, I went to head office, I'm told their working from home. So must assist me. I've lost so much time being sent pillar to post.
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
21 Dec 2023, 09:16It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply21 Dec 2023, 09:16
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
kN
kenny N's updateReviewer Update
21 Dec 2023, 09:20My complaint is Kevin Benjamin in payroll
kN
kenny N's update21 Dec 2023, 09:20
Reviewer Update
My complaint is Kevin Benjamin in payroll
kN
kenny N's updateReviewer Update
21 Dec 2023, 12:05I'm still in happy as the relevant people have not contacted me. I received communication that they're going on leave till next year. But my query is still not dealt with and people are going on leave?
kN
kenny N's update21 Dec 2023, 12:05
Reviewer Update
I'm still in happy as the relevant people have not contacted me. I received communication that they're going on leave till next year. But my query is still not dealt with and people are going on leave?