Bad client support

The worst insurance ever stay away. My daughter is involved in a bitter struggle with MiWay to get them to assist her as their client in helping to resolve her claim. She has provided all the necessary proof including paperwork and call recordings in order to resolve her problem which involves the investigation of the theft of her vehicle from her mechanic's premises. She has been battered from pillar to post and have falsified information about the investigation and altered the incident report providing incorrect information in spite of the proof she has provided to MiWay. This problem has been escalated to senior management and is still ongoing with no immediate end in sight. Instead she as the client continues to be battered despite her plea for help in resolving this matter based on the evidence that she has provided. She has been labelled as being difficult for demanding honest answers and assistance in helping her resolve this problem.