NR
Nthabiseng R
1 reviews | Active since May 2016
15 Oct 2018, 09:29
Bad Client Service
Good Day,
My Dad took out an Insurance for His Car with MiWay 06/10/2018, and a Force Debit was done on His Account without His Authorisation. He didn't have Funds in His Account so obviously Debit Order bounced and Bank Charges accumulated. I have raised this via Twitter and on their Website, please assist.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
15 Oct 2018, 09:33We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply15 Oct 2018, 09:33
Official
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
17 Oct 2018, 14:02We understand your unhappiness and we need to unconditionally apologise for any inconvenience we have caused you. Thanks for giving Khulu a chance to step in and help and please be assured of our commitment to always deliver great service.
Please also let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply17 Oct 2018, 14:02
Official
We understand your unhappiness and we need to unconditionally apologise for any inconvenience we have caused you. Thanks for giving Khulu a chance to step in and help and please be assured of our commitment to always deliver great service.
Please also let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,