lP
lesego P

1 reviews | Active since Sept 2016

18 Oct 2016, 16:55

bad claims service

<p>I wrote a complaint last week and to date no one has bothered to call me or even send me an email ,after a month of waiting for my claim to be registered.I guess i will have to waite another month for their call. Empty promises again.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Oct 2016, 17:01
Official

Good day Lesego

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply19 Oct 2016, 12:51
Official

We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!

Penelope has since stepped in to get to the bottom of what happened, and we confirm that we have since updated the authorisation on your claim. Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team