1 reviews | Active since Mar 2014

27 Feb 2017, 11:11

Bad claim service

<p>I lodged a claim regarding my vehicle being smashed from behind by another vehicle.</p> <p>My claim handler is Abel ********** I've tried to contact him several time not getting hold of Abel. Left several messages and asked him to call me via email. Even tried to contact Abel via the Web chat. No luck at all.</p> <p> </p> <p>Herewith I'm not happy due to no communication during the claim.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Feb 2017, 11:37
Official

Apologies for the inconvenience caused for not being able to reach us! We’ll get a claims advisor to call and discuss your concerns.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply01 Mar 2017, 15:15
Official

Thanks for the note!

Abel has since called to discuss your concerns with you in more detail and he has explained what to expect moving forward. Please feel free to give us a call if you need any further assistance in interim!


Kind regards,
The MiWay Team