Bad Claim Experience

Claim was submitted 11 Mar 2022, On Tue, Apr 26, 2022 received confirmation that the claim was approved.I phoned the call center on Tue, May 03, 11:12 AM but they could not assist me but will request someone in your team to assist me as the Claim Assessor was Out of Office. That call was never received until I sent a followup email.

I have sent several emails to follow up on the claim settlement, 14 working days later I still have not received any feedback.

Exam time came and passed still without a laptop. This is not something any student would want to see themself in.

This is the first time in over 9 years with MiWay I had to follow up on a claim like this.

Kindly assist me in getting this resolved.