BAD CAR INSURANCE

If i could give a 0 star review i would. Received the absolute most disgusting service from you for our car. After receiving an email stating you would cover our claim; we then had to wait for weeks because you had to get more reports etc. Today after our car has been standing for a month at the repair shop you send an email saying you won't cover the claim. How can you say you will cover and then 2 to 3 weeks later change your mind? We had to make a plan to have wheels to even get to work - absolutely crazy how you think one can get from point A to point B when your car has been standing for a month, it's like you don't care because you don't have to struggle like this. We have been claim free from this insurance for like 3 years - nothing at all and yet still you look for reasons not to pay. Communication is definitely not one of your strong points i see. We will absolutely be looking for a new insurer as we have been warned about this bad service you give but still gave you the benefit of the doubt. You are definitely not making client's lives easier - just adding more stress to an already stressful situation.