CW
Chris W

1 reviews | Active since Sept 2012

27 Oct 2016, 15:12

Bad, bad service no call backs from Miway!!!!!

<p>My car has been at the panelbeaters for more than a month, due to the fact that the dealer promises parts to the panelbeaters and do not deliver. Yesterday I had to return the rental car as a month has gone by. This morning I went to the panel beaters, and they told me that the car will maybe be fixed in two weeks time! I called Miway, and told them the situation and asked them to confirm what the panelbeaters told me. I still need to have a rental, which must be covered by Miway, as I need to have a vehicle, as I am a contractor who is paid by the hour, and today I needed to be at work, and due to the fact that someone at Miway are not doing, I am still at home. I am so disappointed with Miway, and their service delivery, and it seems that my money is good enough, but that does not include service delivery! I want a supervisor or a manager at Miway to call me.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Oct 2016, 15:24
Official

We are really sorry to hear that you feel let down, we have passed your notes on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply07 Nov 2016, 12:36
Official

Thanks for your comment and for the opportunity given to respond!

Buhle has since stepped in to help and she also explained that we’ll be extending your car hire days. Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team