1 reviews | Active since May 2016

24 Apr 2017, 15:28

bad bad bad service i received on weekend

<p>Why the hell does miway have the emergency call centre if its freaken useless called yesterday and i was on the holding line for 3 hours and nothingi had to go seak help and lv my car in the street so much of a service</p>

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Replies (4)
MiWay Insurance
MiWay Insurance's reply25 Apr 2017, 09:51
Official

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Busisiwe has been in touch to discuss your concerns with you in more detail and to let you know that we'll ensure this never happens again!

Thanks for giving us a chance to step in and help and please be assured of our commitment to always deliver awesome service.

Kind regards,
The MiWay Team

's update25 Apr 2017, 10:07
Reviewer Update

it doesnt matter cause you guys are now hustling me to go to vodacom get statement of the call and what happened to your call is recorded and will be provided to you upon your request,and i gave your useless consultant screen shots of both calls with call duration and nowthey need more yall can go to hell and never call me again so much of a service from my way

MiWay Insurance
MiWay Insurance's reply03 May 2017, 15:38
Official

We’re so sorry for upsetting you, please be assured that it is never our intention to do so. The request was mainly to help in our investigation once again we do apologise for the inconvenience.

Thanks for giving us a chance to make things right and please give us a shout if you need anything else!

Best regards,
The MiWay Team

's update03 May 2017, 15:57
Reviewer Update

not a chance like i said my friends will always be my emergency you guys are just useless period