LM
Lehlohonolo M

1 reviews | Active since Dec 2024

06 Dec 2024, 17:07

Bad bad bad

Laya is so rude insensitive and a ****, she lacks customer service, my way let me down when I need then the Mos, the claims department is a joke, they lie about everything and everything, they don't wanna take accountability of any this, Laya lacks customer service skills she does not belong at that company she is very aggressive and rude she does not care about the customers. She indirectly told Me to look for another insurance

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Dec 2024, 17:14
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team