FM
Fanele M

1 reviews | Active since Jan 2016

22 Jan 2016, 13:45

Bad, Bad, Bad

I can't believe this, I am so disappointed with MiWay I mean I have been paying them every month, I have never missed a payment but now that I want to cancel they're forcing me to stay with them. Telling me if they refund me back it will affect my credit record blah blah blah. Telling me that I rather take the cover they have rather than cancelling everything. <br> How disappointing it is that when I join this insurance they helped cancel my other insurance sametime, never advised me of the 30 day notice but when I'm cancelling with them there's a 30 day notice, this is insane. And part Of the reason I was cancelling is because MiWay didn't assist my father when he had a car accident after he has been with them for 4 years without claiming. I serious wanted to leave them in peace but now I'm leaving with anger this is a month to month contract but they're refusing me to cancel, really? ?? Plus you guys are super expensive, I'm glad all my family members are gonna move far away from MiWay, you don't care about your clients but only care about money, that's is why you forcing me to stay for another month rather than rerating me ##****ed

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Jan 2016, 11:54
Official
Hello FaneleMnc,

We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Henry has since spoken to you to assist you with the Ts & Cs applicable to your cancellation of the policy - we're sorry to hear you've since decided to cancel your policy with us.

Please don't hesitate to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team