Bad attitude from Nomsa

After Miway decided to spike my premium more than it should I voiced my opinion stating I want to cancel my policy.

One of the preservation agents (Nomsa) called me and already she had a very bad tone with me. I put the phone down immediately as I'd rather throw my money at a company that will treat me with respect. She called me back and confronted me for putting down the phone.

This is not how professional business should be done.