PH
Prelina H
1 reviews | Active since Nov 2018
05 Aug 2020, 16:01
Bad attitude from Miway Agebt
I am very disappointed with the service!!! The call agent called me and I asked her how long would she as I was in the middle of something. Her response is I don’t know! I asked her again, 2 mins 5 mins half an hour . She says no not half hour then silent. I ask her another question and her 1 word answers and bad attitude was so annoying!! Is this the kind of agents you hire? I was with Affinity insurance for several years and never had this kind of bad behavior!!! Did she think she was doing me a favor by giving me bad attitude if the phone??? Teach your ****** agents some telephone etiquette!!!
I can’t believe I downgraded my insurance from Affinity to Midway!!!!
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MiWay Insurance's replyOfficial
05 Aug 2020, 16:51We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply05 Aug 2020, 16:51
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team