Bad Attitude and Poor Service

<p>Recieved bad service from Miway, we had our vehicle involved in an accident and was authorised for repairs and send to Jock Auto Body by Miway, upon further diagnosis by the panel beater it was discovered that there are two addiotional parts which are required and the panel beater send request for authorisation to Miway to get then to authorise additional parts and they didnt do this for a week, they only did this today when I intervened through visiting the panel beater. Now we have till sunday to return the rental vihicle and the panel beater hasnt started wotking on the car because Miway didnt give authorisation on additonal parts. I then requested Miway through the Claim Advsor Anel Bornman extent the rental vehicle by a week since they delayed the repair and she told me she doesnt agree that they should extend the rental vihicle.</p>