IH
IRIS H

1 reviews | Active since Mar 2015

23 Mar 2015, 15:09

bad attitude

Mi way called me and offered me R1 000 if they could not match my current insurance. well, after a back and forth and back and forth. Salesh Behari promised to call me on Thursday....did not happen. i called them today. End result, they could not match. Now come payout time and Mr Salesh Behari, very rude, is having 1 000 reasons why they will not payout and I must speak to a manager about it. Remember, i did not call them, they called me and wasted a lot of my time.<br> I was called previously by Outsurance and was offered R400. They could not match and no futher arguments from them. They paid me the money.<br> Mi way is trying to do the same but is paling by comparison as far as their customer service is concerned.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Mar 2015, 12:46
Official
Hello IKEY,

Please accept our apology for any frustration you may have experienced. A member of our sales department has been in contact with you to resolve your query. As discussed MiWay will be paying you R1000, and we thank you for taking part in the R1000 challenge.

Kind regards,
The MiWay Team

Best regards,