TT
Trevor T
1 reviews | Active since Oct 2013
21 Oct 2015, 11:31
Bad Attitude
03-10-2015<br> MI Way increased my Policy from R850 to R1100 almost 30% without letting me know. When I called on the 3rd October to ask why did no one let me know? They were rude and blatantly said they charged me 850 so they can accommodate me. So basically just to ***** a costumer. I told them I am going to cancel and move to another insurer that is charging me around R700. They said I must send through the documents because they did not believe that another insurer will charge me that low. I hope some one listen to the call and give me a call.
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Replies (1)MiWay Insurance's replyOfficial
22 Oct 2015, 16:11Hello Trevor.Tolmay,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Nkosie has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Nkosie has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply22 Oct 2015, 16:11
Official
Hello Trevor.Tolmay,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Nkosie has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Nkosie has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
