Bad at claims
I logged my claim online on Friday. The online process was cumbersome and didn't work properly. After the third attempt, somehow the claim was logged, but I was still unable to complete the process. A consultant called me on Monday, and I asked her to call me back at a specified time that day. Needless to say, she didn't... I'm really concerned that this is not going to go well.
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MiWay Insurance's replyOfficial
27 Oct 2021, 15:02We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply27 Oct 2021, 15:02
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,