1 reviews | Active since Jan 2017

11 Jan 2017, 13:29

Awesome Thabang

<p>My premium went up by almost R200 n I wasn't sure what had happened as I have been a loyal Miway customer for 3 years now. I have never had a problem with claims or anything and I am content. So with this increase i was ready to look for other insurances but before this i made a call and asked to speak to a Snr Consultant as the agent wasnt helping. I spoke to Thabang who took me through my profile and explained a lot of things. He also managed to assist with my premium. But this is not why I am saying he is awesome. He is awesome because of his customers service. He was very polite and understanding and I was willing to engage with him even though I was upset. End of da call, I was thinking of how I would love to have people like Thabang working for my company. Miway needs more people like Thabang</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jan 2017, 15:33
Official

Wow - it sounds as if Thabang saved the day! Thanks so much for giving him a chance to show you just how much we value you as our client and thanks for your loyalty.

We'll be sure to high five Thabang for making such a lasting impression on you and we look forward to building a long and lasting relationship with you!

Best regards,
The MiWay Team

Best regards,