mS
monique S

1 reviews | Active since Aug 2015

16 Nov 2018, 11:37

Awesome Service

After going through a few very unhelpful, unprofessional agents , i finally got through to Kutlo, who assisted me and sorted out my problem in 5 minutes . Miway needs more agents like Kutlo and less like Timothy (whom advised me its month end, he cant phone PG glass to querry bout my inspection report, his very busy). Kutlo understands the term "Customer Service" and went that extra mile to give me peace off mind. Thank you Kutlo, you truly awesome and deserve more than 5 stars . Keep it up.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Nov 2018, 11:41
Official
Wow – it sounds as if Kutlo saved the day. Thanks for giving him a chance to show you just how much we value you as our client. We are also sorry to hear of the hassles you experienced before and we will investigate what happened. Thanks!

Best regards,
The MiWay Team