LS
Laurel S

1 reviews | Active since Oct 2017

13 Oct 2017, 10:47

Awesome Service

After receiving a notice wrt to the renewal of my policy i was not very impressed as there was an increase in my premiums once again. I contacted Miway Call Centre and initially spoke to Kelibogile who was very understanding and helpful. She reviewed the policy and it decreased by only a fraction. I was then transferred to Dimakatso, who is a Senior Adviser and after careful consideration and listening to the reasoning behind my dissatisfaction she reviewed my current policy again and dealt with my inquiry in a very professional and profound manner and to my absolute delight came up with a fantastic premium. Overall my experience with Miway over the past 8 years has been an absolute pleasure and on that note thanks for keeping me happy and doing things Mi-Way.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Oct 2017, 11:05
Official

Wow – it sounds as if the team saved the day. Thanks for giving them a chance to show you just how much we value you as our client. We’ll be sure to high five them for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team

Best regards,