JB
Jacobus B

1 reviews | Active since Feb 2022

23 Feb 2022, 10:36

Awesome Customer Service!

I required assistance on my insurance cover and I was assisted by a consultant called Katlego. She was extremely helpful and friendly (and by that i mean sincerely friendly), and even while we were going through the process asked me how my day was going. Previously this morning I had a call from another company (different industry) and the consultant sounded like a robot, no customer relations skills. Thank you Katlego, you really an asset to MiWay, may you be blessed. (The previous consultant who assisted me was also very friendly, I believe this is what makes you stand out above other companies. We all understand that you are a profit company, but while you do your business, you do it well! Some companies just focus on making money and have no customer service, or are very insincere / **** friendly - MiWay you are the exception, well done!).

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Feb 2022, 15:27
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Katlego is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!
Best regards,
The MiWay Team