Automated Change To Policy

Good day,<br> <br> 1st April 2015, I decreased my father's car insurance excess to 1500 which increased the instalment and all was agreed too. This month I receive an email with a renewal schedule with an increased instalment and the excess back at 3500. I call to query this and was told that it is due to a yearly update. I tell them that I increased the instalment and I want the excess back to 1500. I was told they are unable to do this until the end of this month. Then when they change the excess back to the 1500, the instalment will increase again. This is not acceptable, this is not what I agreed too. So I take it that every year that my increase goes through my excess will go back to 3500 and I will have to phone and I will liable for 2 increases in one year. This is not good policy at all. <br> I have another policy with MiWay for my son who is a student which I also have a decreased excess too, so change that to 4 increases in one year.Automated increases is one thing. Having your excess changed without your permission is not good policy. In the interim something happens, I am liable to pay 3500?The policy is for my father who is a pensioner. Shame on you MiWay