tM
tryphina M

1 reviews | Active since Jan 2014

25 May 2023, 09:27

auauthorised debit

am really disappointed in miway lately the way they have been controlling themselves in my account my biggest regret was to take out an insurance with them, they have been going into my account before our agreed date and debit the last money i have that is supposed to buy bread for my kids this is very unprofessional, unacceptable and very bad business practices, they are bullying me and taking my money at once, our agreed debit date is the 28th of every month yet they have been going into my account every month before the 28th and debit my money its very unacceptable i have been with them for sometimes but this i cannot tolerate am moving i want my money reversed you will debit again on our agreed date and this also serves as a notice to terminate our relationship.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply25 May 2023, 09:27
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

Best regards,