FM
Fumani M

1 reviews | Active since Jan 2020

07 Jan 2020, 11:28

Astounding!

Called MiWay for a policy review regarding my car insurance policy. I was delighted by both Thelma (the senior consultant) as well as Oefentse (the general enquiries consultant). Oefentse was competent and managed my expectations very well. She immediately explained what her mandate was and assisted in reducing my access significantly. She then followed-through on her promise of explaining to the senior consultant (Thelma) what my query was so that I would not have to repeat myself. Upon reaching Thelma, my experience was seamless and efficient, Thelma assisted me effectively in reducing my monthly premiums. Overall great experience.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jan 2020, 11:32
Official
We love that our team made such a lasting impression on you! Thanks for sharing your service experience with us and for complimenting them on their excellent customer service.
 
Best regards,
The MiWay Team