TM
Thabiso M
1 reviews | Active since Mar 2018
26 Mar 2018, 15:26
Assistant with a battery
Petric Mbalathi keep it up with your excellent service that you gave me today and I really appreciate God bless you.
But I'm very disappointed about the help that I gave by the person who sent by MIWAY to come and assist me to jump start my car, The guy was using his car to jump my battery this morning , according you my understanding you must use the machine to jump start the latest cars with a computer box. I very angry with that service that I received this morning 26/03/2018.
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Replies (2)
MiWay Insurance's replyOfficial
26 Mar 2018, 15:34Thank you for taking the time to write to us. We are truly sorry to hear that you are dissatisfied with the service you received. We appreciate your feedback and we assure you that we take it very seriously.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply26 Mar 2018, 15:34
Official
Thank you for taking the time to write to us. We are truly sorry to hear that you are dissatisfied with the service you received. We appreciate your feedback and we assure you that we take it very seriously.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
05 Apr 2018, 16:15We’re so sorry to hear that your recent service experience with us has left you feeling unhappy and we assure you that this is not the kind of service we aim to deliver.
Ntokozo has since been in touch to apologise on behalf of our service provider and he has also passed your feedback on to all involved to ensure we improve our service delivery.
We urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply05 Apr 2018, 16:15
Official
We’re so sorry to hear that your recent service experience with us has left you feeling unhappy and we assure you that this is not the kind of service we aim to deliver.
Ntokozo has since been in touch to apologise on behalf of our service provider and he has also passed your feedback on to all involved to ensure we improve our service delivery.
We urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team
Best regards,