MD
Michael D

1 reviews | Active since Jul 2016

15 Jul 2016, 10:42

Assistance with system faulty on insurance policies

<p>I added a vehicle onto my policy and forgot to add shortfall insurance. I added this the next day and the premium jumped by R300. When calling Miway, I spoke to Mpho Makhene who was fantasic at assisting me.</p> <p> </p> <p>At the end of it all, it seems there is an IT glitch, but Mpho managed to arrange a discount on several items to try and reduce the premium back to where it should be.</p> <p> </p> <p>Although not solved, great service to try and rectify the isssue. Lets hope this continues until the problem is fixed. </p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Jul 2016, 09:33
Official

We really appreciate your positive feedback for Mpho - thanks so much for commenting on great service!

Best regards,
The MiWay Team