XM
Xolile M

1 reviews | Active since Aug 2020

10 Oct 2022, 20:38

Assessment department is ***********!!!!!!!!!!!.

Today i canceled my insurance policy with them and i received confirmation. Reasons to cancel the policy their service was poor mainly on assessment department, they are *********** those guys even the blind man can assess better. Daily stress during the process of miway claim, i even got sick, cause they do things in their own way.at last i was able to be assisted and the car was written off and received the total. The intervention of the resolution team assisted alot and them they were honest shame, i thank the lady who assisted. But ke i dont want to fall in the same trap again, it wasn't easy to cancel you but i had no choice. You were once good, you've worked hard for miway, but all the energy,effort of this years will be a waste. A new start is risky but better. Join miway at your own risk, take time and read the complaints and compliments and do your analysis then you will see

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Oct 2022, 09:16
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
Best regards,
The MiWay Team