AA
Adele A
1 reviews | Active since May 2018
13 Jan 2020, 11:28
Assesment
I have been trying to contact the Assessing Department for a week without success and my claims handler is also not available. I spoke to the call centre on 6/1/20 and expressed my concern with the assessment. I have not had any feedback on the matter. I was contacted by the appointed repair company. They informed me that only my tyres would be replaced and I should bring my vehicle. I explicitly told the MiWay claims officer that my mags were also damaged. This was also stated in my email along with the photos and the 2 quotations I obtained.
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Replies (1)MiWay Insurance's replyOfficial
13 Jan 2020, 12:54We're terribly sorry for keeping you waiting and can assure you that this is not the MiWay way! Your message is with the right team and an agent will be in touch shortly to provide you with proper feedback. In the interim, please accept our apologies for the inconvenience.
Best regards,
The MiWay team
Best regards,
The MiWay team
MiWay Insurance's reply13 Jan 2020, 12:54
Official
We're terribly sorry for keeping you waiting and can assure you that this is not the MiWay way! Your message is with the right team and an agent will be in touch shortly to provide you with proper feedback. In the interim, please accept our apologies for the inconvenience.
Best regards,
The MiWay team
Best regards,
The MiWay team
