bJ
benaj J

1 reviews | Active since Jun 2016

07 Apr 2017, 20:50

Ass Holes at Miway debit my account when i don't have a policy with them for more than a year now

<p>please note i am writing this review in an irrate state i have not had a miway policy for over a year today 07/04/2017 they debit me out of the blue an amount of R1055.79 , please idiots who clearly cannot retain customer and now are just debtting anyone in desperation if my funds are not return in by no later that 08/04/2017 i will pursue action , and if when i go into a branch tomorrow and they reverse it please note you will be liable for the cost of reversing this transaction .</p> <p>please try to debit people that actually want to be with your pathetic company.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Apr 2017, 14:49
Official

Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. Kgomotso has been in touch to confirm cancellation of your policy.

Thanks for giving us a chance to make things right and please give us a shout if you need anything else!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply11 Apr 2017, 16:12
Official

Thanks for giving Thabang the opportunity to assist with your policy. We do apologise for the hassles you experienced initially. Please feel free to give us a call if you need further assistance.

Best regards,
The MiWay Team