TS
Thomas S

1 reviews | Active since Jan 2012

28 Nov 2017, 09:21

Asked to cancel policy, but miway debited my account in anyway, want money back

I recently cancelled my miway policy, as I found it cheaper with their competition, before they debited my account. But out of bad attitude and being spiteful they debited my account in anyway, now I'm in the minus on my account and I have to pay bank fees!! I want my money back and also the bank fees. Very bad service!!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Nov 2017, 09:26
Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to clarify the issue.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply12 Dec 2017, 18:16
Official

In closing, we would like to confirm that Khulu was in touch to discuss your concerns with you in more detail and to refund you.

Please don’t hesitate to give us a shout if there's anything else we're able to help with.

Kind regards,
The MiWay Team